| |
Welcome to the October edition
of cmatters
Thank you for your continuing interest and readership of cmatters.
In this edition we introduce the new version of CMAT™ – a significant change for us. I hope you enjoy this and all the other articles.
Peter Lavers
Editor-in-Chief |
 |
CMAT™ provides a detailed, objective, benchmarked assessment of an organisation's capability to effectively manage its customers.
CMAT™ Partners
Customer Futures is an international network of learning groups that focus on the design and delivery of a competitive and profitable Customer Experience.
Contact cmatters |
|
